Sony 65 Inch 4K Ultra HD TV X90L Series: BRAVIA XR Full Array LED Smart Google TV with Dolby Vision HDR and Exclusive Features for The Playstation® 5 XR65X90L- 2023 Model,Black dummy Sony 65 Inch 4K Ultra HD TV X85K Series: LED Smart Google TV with Dolby Vision HDR and Native 120HZ Refresh Rate KD65X85K- Latest Model, Black Make sure the AC power is securely connected to a working outlet. If using a power strip or surge protector, unplug the power cord and plug it directly into the wall outlet. If the TV turns on, the issue is with the power strip or surge protector. Ensure the power cord is securely connected to the back of the TV. TV hangs/freeze. External inputs & peripherals (USB, HDMI, Screen Mirroring/Cast/AirPlay, Bluetooth) No audio, poor audio quality, unclear sound, or mechanical sounds. Network, WiFi & Internet. I cannot use Voice Search function (Only for Android TV™/Google TV™) Firmware Update issues. Sony Bravia Troubleshooting Guide. Save time, fix your TV online: Step-by-step guidance Swift solutions Avoid future issues. Missing channels & signal quality. An LED keeps flashing on the TV. The TV has no power. TV turns off or randomly restarts. External inputs & peripherials. Your 32" HDTV will likely accept a 1920x1080 resolution input from your graphics card, but downscale it to it's native resolution. This is likely what is causing the blurry issue. Try setting your graphics card output resolution to your HDTV's native resolution and see if that resolves the issue. Troubleshooting Start here Experiencing trouble? Start here. Picture (quality)/screen Keyboard Broadcast reception Sound Network (Internet/home)/apps Remote control/accessories Power Connected devices LED Top Troubleshooting Go to page top Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Download this manual 3 Tv Cannot Turn on (no Power) or Tv Screen Is Black 4 Picture Quality Is Not as Good as Viewed at the Store 6 The Picture Is Not Full Screen (Cropped or too Small) 7 No Picture and no Sound Updating the TV software to the latest version may fix specific issues. 3. Check the settings of the TV. If the TV turns on or off at regular intervals such as 30 minutes to an hour, or if the TV turns on or off when an HDMI-connected device is powered on or off, check the settings of the TV. Table of Contents. 1. TV Turns Off and On at Random. If your TV turns on and off at random, you may need to do a soft reset for Android TVs, or a power reset for non-Android TVs. Here's how you reset your Sony TV. If the issue still occurs after resetting the TV, select the issue or symptom below for further troubleshooting: The TV has no power; TV turns off or randomly restarts; An LED keeps blinking on the TV; Slow or unresponsive remote; Missing channels & signal quality; Abnormal Picture/Screen; No Picture/White screen; TV hangs/freeze 4JAVrp.